Miller Web Studio LLC ("Miller Web Studio," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit millerwebstudio.com, request a demo, or communicate with us, and how we use and protect that information.
We collect information you give us directly when you fill out our contact form, request a demo, send us an email, or text us. This includes:
We also automatically collect basic information from your device when you visit our website, including IP address, browser type, pages viewed, and referring URL. This information is used to operate and improve the website.
We use the information you provide to:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of data collected through our SMS program — including phone numbers, opt-in records, and message content — are excluded from sharing with third parties.
Information that you submit through our website forms or via text message — including your phone number and consent to receive SMS — is used only to send you messages directly related to your inquiry, project, or services with Miller Web Studio. We do not share this information with affiliates or other third parties for any marketing or promotional purpose.
What we send: demo confirmations, project updates, follow-up messages after a missed call, review requests for completed work, and replies to messages you initiate. We do not send promotional or marketing texts to people who have not opted in.
How to opt in: You can opt in by submitting our contact form (which discloses SMS consent), by texting us first, or by calling us — when we miss your call, our system will send an automatic text reply asking how we can help.
How to opt out: Reply STOP to any text message at any time. You will receive one confirmation message and no further texts unless you opt back in. Reply HELP for support, or contact us using the information at the bottom of this page.
Message frequency & rates: Message frequency varies based on your interaction with us. Message and data rates may apply, depending on your mobile carrier plan.
We use third-party service providers to operate our business. These providers only receive the information they need to perform their function, and they are required to protect that information. Current providers include:
Our website may use minimal cookies for essential functionality and basic analytics. We do not use advertising cookies or third-party tracking pixels for marketing purposes on this site.
In addition to our website, Miller Web Studio LLC offers a hosted software platform ("Platform") accessible at app.millerwebstudio.com and related sub-domains. This platform is provided to clients enrolled in our Pro service tier and to the operators of Miller Web Studio LLC.
When you (or, in the case of a Pro client, your authorized users) log into and use the platform, we may collect and process: account credentials and contact information; contact lists, leads, and customer records you import or capture; messages (SMS, email, chat) you send or receive through the platform; appointments, pipelines, and workflow data you configure; and usage logs and analytics generated by your activity on the platform.
This data is processed by Miller Web Studio LLC on your behalf as part of the services you have subscribed to. You retain ownership of all data you upload, capture, or generate.
To deliver the platform and related services, Miller Web Studio LLC engages the following sub-processors. By using the platform, you authorize this processing:
Each sub-processor has its own privacy practices governing the data it processes on our behalf. Sub-processors are contractually obligated to handle your data in accordance with applicable law and industry-standard security measures.
If you are a Pro client using the platform to communicate with your own customers, you are the data controller for those end-user records. You are responsible for obtaining lawful consent from your end users (including SMS opt-in consent, where required) before importing or messaging them through the platform. Miller Web Studio LLC acts as your data processor for that activity.
We retain platform data for as long as your account is active. If you cancel your subscription, you may request export of your data within 30 days of cancellation, after which Miller Web Studio LLC may delete the data from active systems. Backups are retained for up to 90 days and then permanently deleted.
Miller Web Studio LLC operates in the United States. Some of our sub-processors operate globally. By using the platform, you consent to the transfer and processing of your data in the United States and other jurisdictions where our sub-processors operate.
Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal data. To exercise any of these rights, contact us at the email below. We respond to verified requests within 30 days.
We use reasonable administrative and technical measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below. You may also unsubscribe from emails using the unsubscribe link, and opt out of SMS by replying STOP.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent update. Continued use of our website or services after an update means you accept the revised policy.
If you have questions about this Privacy Policy or about how we handle your information, contact:
Miller Web Studio LLC
Email: millerdigitalstudio@gmail.com
Phone: 734-341-3170